How to Add New Clients Without Hiring More Staff

 

Today’s firms need to deliver the “right” services with the same high quality to every client, every time.


Less than 2% of the job-seeking candidates are interested in positions that involve “rainmaking” or “marketing.” This is key finding from a recent poll my company did with one of the industry’s leading recruiters, Caleb Brown’s New Planner Recruiting, in which we asked candidates about their attitudes toward the jobs they are seeking.

While you may not be surprised by this figure, the importance of this lack of interest in attracting new advisory clients has been magnified in recent years by the well-documented “talent shortage” in the independent advisory industry.

Simply put, this situation loudly begs the question, who is going to bring in the advisory firm clients of the future? And for most firms, the answer increasingly will be “the firms” themselves.

For most of its 30 or so year history, the independent advisory industry has relied on both referrals from existing clients, and “rainmakers,” who were typically the firm owners, or other senior partners who had a knack for attracting new clients to their firms.

In recent years, the Internet created an explosion in digital ways to reach new and prospective clients. And many advisory businesses have hired Internet-savvy marketing firms to help them compete in this new world.